---
title: "\"Webflow collections are not set\" Error Message"
description: "How to fix it"
url: https://help.cartgenie.com/en/articles/136-webflow-collections-are-not-set-error-message
collection: "General Questions"
updated: 2025-12-10
language: en
---

# "Webflow collections are not set" Error Message

How to fix it

![](https://staticfiles.gleap.io/ghelparticle/uazdC5TTb40DBCaxmc23QzTaHGyPZXhkJjY0ymWeeRxrNLZyQdUohpt1HbLGxOYQOIWuojYcXfr.png)

If you see this error message when trying to edit or publish a product, it is likely because your Webflow collections are not connected to CartGenie or are missing an important field.

## How to Fix It

Go to your **Setup Guide** to see if your collections are connected.

[Open Setup Guide](https://dash.cartgenie.com/setup-guide)

![](https://staticfiles.gleap.io/ghelparticle/k1dhekim0MIQ03nqSOfOM2i0p1SVh4cg2bOMI8BBZ0S5HDFaJJB5dDY3Ohu3vEn05fLsGYq80x4.png)

If the step is marked incomplete, then expand it and see if it shows a missing field. If you see a **“Try to Fix” button** next to one of the collections, then click it and see if CartGenie is able to fix the issue.

![](https://staticfiles.gleap.io/ghelparticle/Z3pAH5xFMa19NhgB656jGZxykdeARUWFZ3N0QI3GQhRGxuj9eVPy0p83rfvySCeEzZUc3gwpyez.png)

If so, then **Republish Your Site in Webflow** and then refresh your Setup Guide page to see if Step 1 is now showing as complete.

Done!