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How the State / Province field works at checkout

When CartGenie shows a dropdown vs text field + is the field required?

Dropdown + Input Field for State / Province

The latest CartGenie checkout page template (since Sept 29, 2025) includes both a text input and a dropdown option for state / province field at checkout so simply pasting in our template will include both field types automatically!

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You do not need to add US states or any values to the dropdown field. We populate those for you.

The text input field is hidden by default (see layers screenshot below). It will inherit the same style as other text input fields. But if you would like to preview it, you can set to display:block in order to style and then set back to display:none.

How do the two fields work?

At checkout, if a customer selects to ship to the USA or Canada, CartGenie displays the dropdown with US states or Canadian provinces (more countries coming soon).

If any other country is selected at checkout, CartGenie will display the text input field type.

Older Templates

Previous template versions (pre sept 29, 2025) only included a single text input. If the US / Canada is selected, CartGenie will duplicate the country dropdown to populate with states if a state dropdown field was not found.

If you are using an older template and the duplication is causing layout issues, you can update your checkout page using our latest template or components.

Is the State / Province Field Required?

Yes, the field is required to be present on the checkout page because many countries require it for delivery.

However, CartGenie does not make the field required to fill out for customers when shipping to most countries.

Only customers shipping to these countries are required to fill out the state / province field:

  • Argentina

  • Australia

  • Brazil

  • Canada

  • China

  • Colombia

  • India

  • Indonesia

  • Ireland

  • Italy

  • Japan

  • Malaysia

  • Mexico

  • Nigeria

  • Philippines

  • South Korea

  • Spain

  • Thailand

  • USA

Can I rename the State / Province Field?

Yes, you can rename the label above the State / Province field if you wish. This can be useful to match it to your region if you only ship to select countries (such as changing to “State” if only shipping inside the USA, etc.)

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