---
title: "Using GenieScan Health Checker"
description: "Ensure your site is set up correctly using our AI scanner"
url: https://help.cartgenie.com/en/articles/223-using-geniescan-health-checker
collection: "Webflow Settings"
updated: 2026-09-15
language: en
---

# Using GenieScan Health Checker

Ensure your site is set up correctly using our AI scanner

GenieScan is CartGenie’s AI-powered store health checker that scans your Webflow site for common setup issues that can prevent your store from functioning correctly.

To run a scan, navigate to:

**Settings → Webflow Settings → GenieScan Health Checker → Scan My Site**

[Open GenieScan](https://dash.cartgenie.com/settings/sync)

GenieScan analyzes your live Webflow site and checks that all required CartGenie components are properly connected and configured.

![](https://staticfiles.gleap.io/gattachments/TRDuMNJssINoNQCI6Ts9kgkBXY56GPCZ5iKy9lyFnHvuirC4JeDVga3AzFe6dBtK7nDGXENUZTs.png)

> **Info:** GenieScan can only analyze your live published Webflow site.
>
> Changes made inside the Webflow Designer are not visible to GenieScan until those changes have been published.

## **Understanding Scan Statuses**

![](https://staticfiles.gleap.io/gattachments/KBLujCVy8zoAFWZyGuTrql1VAeKSnBVZe8kxD2tEGCtkDD43xinYSsO9Nd8ccvdMfT9SQYbdw4H.png)

### **Incomplete**

An **Incomplete** status means the section has not been scanned yet. Run GenieScan to verify that everything is configured correctly.

![](https://staticfiles.gleap.io/gattachments/MJ2UQ3N6QBcPNG0tD6XXPU69hQAhFisXf34WVzD6Pb2Gkn0FN4hF33VmNy2n6bXm5Rfw92DRtVX.png)

### **Complete**

A green checkmark and **Complete** status indicate that GenieScan successfully verified the area and no issues were found.

![](https://staticfiles.gleap.io/gattachments/q4nUW3EFlmbCTB3fYuhANlRwk63VLEh2g5ke67G1pENznJeCDRgVPrUFgGXLswWOqEbdvYfL9tu.png)

### **Error**

An **Error** status means GenieScan detected one or more issues that require attention.

When any errors are found, you’ll also see a pink notification dot next to **Webflow Settings** in the Settings menu.

## **What GenieScan Checks**

### **CMS Collections**

GenieScan verifies that your CartGenie store is connected to the required Webflow CMS collections and that all necessary custom fields exist within those collections.

![](https://staticfiles.gleap.io/gattachments/I6K9ZiDfXhRtApfqld0BXTnwDERXVeKbtIOgrcWbXT7zg8KlueR3TVqaTRhJeCjlSdql2wiCx3R.png)

This includes:

-   Products collection
    
-   Categories collection
    
-   Product Options collection
    
-   Required CartGenie custom fields within each collection
    

If any collections are missing or required fields have been deleted, GenieScan will identify the issue and provide instructions to fix it.

### **Store Pages**

GenieScan verifies that your store is connected to the required Webflow pages used by CartGenie.

![](https://staticfiles.gleap.io/gattachments/DHE5kCBSocWkuYfeZlguBFX7HZGZiQA5jIjvGAkqzn1KWQxn4hCtVn3kQ2nDebIOeEH9F3ShkYN.png)

This includes:

-   Checkout page
    
-   Confirmation page
    

If either page is missing, disconnected, or incorrectly configured, GenieScan will flag the issue.

### **CartGenie Scripts**

GenieScan checks that your Webflow site contains the required CartGenie scripts needed for store functionality.

This includes verification that both required CartGenie scripts are installed and accessible on your site.

If a script is missing or configured incorrectly, GenieScan will identify the problem and explain how to correct it – typically displaying a button to fix the issue easily.

![](https://files.gleap.io/pf/gattachments/AyQzPlUeyh1DTvbP6XgnHAneIYQNuIATKJTfEmnUoq7KxrOdd1J3KQfRiNthQrQcgWaNH6fyKrL.png?v=1&k=a&s=api&e=1794009600&sig=0lgDkr_jbKBmg2r14EFtVOnFv377Zal0bLo5uQ1zwsk)

### **Custom Attributes**

GenieScan scans key store pages to ensure that all required CartGenie custom attributes have been added correctly.

![](https://staticfiles.gleap.io/gattachments/BVb3zT1TH8q2cSi5U2vRW7N5Ixw8dj3qYdZNE1SpW2s3wC0B4CEEOPd2PlugREMXFgRQygX2KYF.png)

Pages checked include:

-   Product pages
    
-   Checkout page
    
-   Confirmation page
    
-   Cart components
    

Missing or incorrectly configured custom attributes can prevent important store functionality from working properly. GenieScan will identify any issues and provide guidance for resolving them.

## **Reviewing Scan Results**

Each time GenieScan runs, a detailed scan log is created and displayed below the scanner.

The scan log includes:

-   Issues that were detected
    
-   The affected area of your store
    
-   Step-by-step instructions for resolving the issue
    
-   Additional troubleshooting information when available
    

![](https://staticfiles.gleap.io/gattachments/zQXqEL7iDsxYmte4Z8b8i469FVO1MoazHyj0c56fXLNGudeSxZuEgw2HFdEgvA486tJDu4KnC9f.png)

These instructions are generated using AI and are generally very accurate. However, if something appears incorrect or you are unsure how to proceed, please contact the CartGenie team for assistance.

Our team also has access to your GenieScan logs and can help review any reported issues.

## **After Fixing Issues**

Once you’ve completed the recommended fixes:

1.  **Publish** your Webflow site.
    
2.  Return to **Settings → Webflow Settings**.
    
3.  Click **Scan My Site** again.
    
4.  Verify that all sections now display a **Complete** status.
    

> **Info:** If you’ve recently fixed an issue in Webflow but GenieScan is still reporting an error, make sure you’ve published your site before running another scan.

Running GenieScan periodically is a great way to catch configuration issues early and ensure your CartGenie store continues to operate smoothly.