---
title: "Adding a new discount"
description: "How to create a new coupon code in CartGenie"
url: https://help.cartgenie.com/en/articles/7-adding-a-new-discount
collection: "Discounts"
updated: 2026-10-29
language: en
---

# Adding a new discount

How to create a new coupon code in CartGenie

In the discounts tab, you can create coupons for your customers to incentivize sales.

To create a new discount, first click the “+ Add Discount” button in the top right corner. You will then have a number of fields and options to choose from. We’ve explained each of them below.

![](https://staticfiles.gleap.io/ghelparticle/q3PFyw8WeLRJlEFudJvJrRSMcTecVJA64bEFFRhN4DkyuHl80tw2NHpjFZeimSi0uTwcxGyyopJ.png)

## Primary Discount Fields

-   **Name**
    
    -   The discount name is for internal purposes only and won’t be displayed to your customers. It must be unique.
        
    -   Ex: Black Friday 15% Off”
        
-   **Notes** (optional)
    
    -   Notes are also for internal purposes only and allow you to add a description or any additional information to give context as to who the discount was sent to, what it does, or what it is for, etc.
        
    -   Ex: Sent to all customers in email and social for Black Friday
        
-   **Activation Method**
    
    -   Choose whether you want this discount to be applied automatically (once requirements are met) or only after the customer enters a coupon code
        
    -   [Guide: How to create an automatic discount](https://help.cartgenie.com/en/articles/214-creating-an-automatic-discount.md)
        
-   **Coupon Code**
    
    -   This is the customer-facing code that will be entered at checkout to receive the discounted sale.
        
    -   Ex: BLACKFRIDAY15
        
-   **Discount Type**
    
    -   **Percentage:** Calculated as a percent of an order’s value (ex: 15% off of $100 = $15 discount)
        
        -   _You can set a maximum discount value so that the percent off never exceeds a desired amount (ex: if max set to $5 then 15% off $100 would be a discount of $5)_
            
    -   **Fixed Amount:** Calculated as a set amount regardless of order value (ex: $10 off)
        
    -   **Free Shipping**: Sets shipping cost to $0 for an order
        
-   **Start Date**
    
    -   The first date and time when the discount code will be available to use at checkout.
        
-   **End Date**
    
    -   The expiration date and time of the discount. Past this date the coupon code will not work.
        
    -   _Turning on “Never Expire” will hide this field and the coupon code will always be valid as long as it has not been deleted._
        

## Restriction Fields

-   **Applies To:**
    
    -   **Entire Order** (default): The discount code will apply to all items in an order
        
    -   **Selected Products**: The discount code will only apply to the products selected (even if combined with other items in an order)
        
    -   **Selected Categories**: The discount code will only apply to the categories selected (even if combined with other category items in an order)
        
-   **Minimum Order Value**
    
    -   **No Minimum** (default): The discount code will apply to orders of all prices ($0 - $∞)
        
    -   **At Least**: The discount code will only apply to orders that reach a specified threshold price (ex: $50 and up)
        
-   **Minimum Order Quantity**
    
    -   **No Minimum** (default): The discount code will apply to orders of all quantities (1 item - ∞)
        
    -   **At Least**: The discount code will only apply to orders that reach a specified threshold quantity (ex: 5 items and up)
        
-   **Total Usage Limit**
    
    -   **Unlimited** (default): The discount can be used an infinite number of times
        
    -   **Limit Max Usage:** The discount can only be used a set number of times total by all customers before it expires (ex: set max to 100: “First 100 customers get 20% off”)
        
-   **Uses per Customer**
    
    -   **Unlimited** (default): The discount can be used an infinite number of times by each individual customer
        
    -   **Limit Max Usage:** The discount can only be used a set number of times by each individual customer (ex: set max to 1: “Get 15% off your first order”; _limited by customer email address_)
        

![](https://staticfiles.gleap.io/ghelparticle/9QqKD0FUnnDNufSQk9A4xUTj7eJ3akP1kFvUrhzLTE3Qcps5oawxRzHO0g8McVH6FhDvgX50f94.png)

## Notes / Edge Cases

-   Discounts are only applied to the first order of a subscription. Subsequent renewal orders will not include the price of the discount (even automatic ones or free shipping)