When CartGenie receives an order from a customer, we permanently attach that customer name to the email address they used.
If that customer then later places a new order but uses a different name for the shipping address, we still retain the original customer name, but we add the new shipping name to the Shipping information section in the order detail page.
In this example, “Michael Scott” had placed a previous order using his email patrick@monto.io. For this order however, he used the name “Shipping Name”.
We retained the customer profile of Michael Scott, while still displaying the preferred shipping name for this order of “Shipping Name”.
