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All collectionsSettingsSales ChannelsTrack Add to Cart & Purchase in Meta Events Manager

Track Add to Cart & Purchase in Meta Events Manager

CartGenie can easily set up store events in Meta for better ad tracking and targeting

Meta events power how your ads learn, target, and measure. When your Meta Pixel is connected (Conversions API coming soon), CartGenie sends standard commerce signals so Meta can optimize delivery, build better audiences, and report true performance.

Why these events matter

  • Improve optimization for conversion and Advantage+ Shopping campaigns

  • Build high-intent retargeting and lookalike audiences (cart adders and buyers)

  • See clearer attribution and ROAS in Ads Manager

  • Troubleshoot funnel drop-offs in Events Manager

How to Add Meta Pixel to CartGenie

You can find the Meta Pixel in Settings > Sales Channels

Go to Sales Channels

Input your Pixel ID and click Save Changes.
Done!

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If you add the pixel ID to CartGenie, it will be added to all pages of your site.
Do NOT add the pixel script again in Webflow custom code or else it will be duplicative.

Troubleshoot: I’m not seeing the Meta pixel on my site

  1. The pixel settings are cached for about 10 minutes. It can take a bit for the pixel to appear on your site (this cache is only for the pixel ID in CartGenie’s settings, the actual events will fire every time a customer visits your site)

  2. Ensure you have entered the Meta Pixel ID correctly

  3. Turn off all ad blockers

What events are sent to Meta?

We currently send:

  • View Content: which products customers view

  • Add to Cart: which products customers add to cart

  • Purchase: which products customers buy

How to Create a Meta Pixel ID

  1. In your Meta business account, go to Ads Manager → Events Manager. 

  2. Click Connect Data → Web → Next.

  3. Click to Create a new dataset. Name your pixel and click Create. This creates a new Pixel and associated ID you’ll manage in Events Manager. 

Why this matters – you’ll use the same Pixel when you later add Conversions API; Meta recommends using one Pixel ID for both browser and server events. 

How to Find your Pixel ID

  • In Events Manager, select your Pixel (aka dataset). The Pixel ID appears near the top of the Pixel’s Overview/Settings. 

  • If your Pixel is linked to a dataset, the dataset ID will be the same as your existing Pixel ID. 

How to Verify events are coming through

  • In Events Manager → Data Sources → your Pixel → Test events, open your site and perform a few actions (view product, add to cart, purchase) to confirm they’re received. 

You can also add the Meta Pixel Helper Chrome Extension which is useful for quickly seeing which pixels and events are firing on the front-end of your site any time.

That’s it – once you’ve copied the Pixel ID, paste it into CartGenie. We’ll send View Content, Add to Cart, and Purchase to Meta so your campaigns can optimize and measure performance accurately. 

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