Here are all the statuses you might see on Products and what they each mean:
A draft product means that it is not live on your site nor purchaseable. You will see this product in your Webflow account as a draft item as well. Publishing your Webflow site will not make this product live. You must publish (or queue to publish) the product in CartGenie to make it live.
Note: If you recently imported products to your site (or migrated from an Ecommerce site), then we mark all imported items as Draft. You must re-save them as draft to see them in Webflow.
A queued to publish product is one that is not yet live on your site, but will become live the next time you publish your Webflow site. This allows you to create a lot of items at once and then go live with all of them at the same time on your site (alternatively, use the select all feature in CartGenie and publish together).
A published product is one that is live on your site and able to be purchased by your customers. You will see it as “published” in both CartGenie and Webflow.
An archived product is not live on your site nor purchasable. It can be used to help organize and remove products from your site while still keeping them in CartGenie in case you want to sell them later. This is also recommended to use instead of deletion if a product has previous sales so you can better track historical order data.
If there is an error during publishing for some reason, or a change was made in Webflow which was unable to be synced to CartGenie (we recommend making all product changes in CartGenie only), then it might result in a Sync Error. This product may still have a live version or not depending on the error encountered. We recommend trying to republish it from CartGenie to see if the error is resolved.
