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Products & Categories

How to add & edit products and categories in CartGenie

Creating products and variants

Creating product categories

Product Settings overview

Category Settings overview

How to import products

How to import categories

Adding personalization fields to products

Update existing products using a CSV

How to use the Smart Variant Image Uploader to bulk upload images to your product variants

Product Upsells & Cross Sells

Creating a Pre-Order Product

Creating a Bundle Product

Products & Categories FAQ

Product statuses explained

How to format & style product descriptions using the visual editor

Will product information edited in Webflow sync to CartGenie?

Can I create products in Webflow?

Can I create categories in Webflow?

Can I create custom fields in Webflow for Products or Categories?

Are product weight and dimensions required for shipping?

How are product images stored in CartGenie?

How many variants can I add to a product?

Does CartGenie automatically add product structured data for SEO?

Products & Categories Troubleshooting

Error messages for Product Settings & Category Settings

Why is my custom field not editable?

Error messages for Products & Categories

My product's weight & size attributes are wrong in Webflow

My product page drop downs are flashing when the page loads

My Webflow categories don't reference any products

My "Imported" products and categories are not showing up in Webflow

ERROR: This item is referenced in another CMS collection. Please remove all references to it before deleting.

My product option swatches aren't working

File custom field - size and format restrictions

How to rearrange a product's extra images?

How to rearrange Product Variant Options

Understanding HS Codes and country of origin

How to create a variant specific URL

Switch product and gallery images based on selected variant

How to create a "Subscribe and Save" type option for a product

Hide parent product's extra images for this variant: Explained

How to add nested / sub categories to products

How to list wholesale products in CartGenie

How to add alt text to product images

How to Add a Product to Cart Using a URL link

How to customize the description for each product variant

Setting a Default Variant

How to disable specific variants so they cannot be purchased

I can't connect a Webflow text block to display my product categories

Changes I made to my products in Webflow aren't showing in CartGenie