How to issue a refund for an order

To issue a refund, go to your Orders page in CartGenie and click on the order you want to refund

Click on the “Issue Refund” icon in the top right of an order to refund the full amount your customer paid.

Partial Refunds

If you want to offer a partial refund, you can do so by going to your payment provider directly and issuing it through your account there.